Win rate is the percentage of qualified sales opportunities that result in a closed-won deal within a defined period. It measures sales team effectiveness and product-market fit with the target segment. Win rate is one of the three core sales efficiency metrics alongside sales cycle length and average contract value (ACV).
Win Rate = (Closed-Won Deals ÷ (Closed-Won + Closed-Lost Deals)) × 100
In Q2, your team had 40 opportunities reach the decision stage. 14 closed-won, 26 closed-lost.
(14 ÷ (14 + 26)) × 100 = (14 ÷ 40) × 100
→ 35% win rate
Win rate is the efficiency multiplier for all pipeline-generation activity. If your win rate is 20%, you need 5× more pipeline to hit a revenue target than a team with a 40% win rate. Improving win rate by 10 percentage points halves the pipeline coverage requirement — making every marketing dollar twice as effective.
Win rate also diagnoses competitive and product positioning issues. A declining win rate in a specific segment or against a specific competitor is an early warning of product-market fit erosion or a competitive threat that needs a strategic response.
the mrrsucks take
Your win rate is a mirror. It reflects exactly how compelling your pitch is relative to every other option your prospect had. If the number is low, the pitch is the problem. Probably.
Highly variable by segment. SMB self-serve: 20–40% of trials. Mid-market sales-led: 20–30%. Enterprise: 10–20% is normal given longer, more competitive cycles.
Yes. No-decision means you did not win the deal. Including them keeps you honest about the actual effectiveness of your pipeline. Track "no decision" as a separate loss reason.
related metrics
Pipeline Coverage
Pipeline coverage ratio is the multiple of qualified sales pipeline value relative to a revenue targ...
Sales Cycle Length
Sales cycle length is the average elapsed time between a lead's first contact with your sales proces...
Lead Velocity Rate
Lead Velocity Rate (LVR) is the month-over-month percentage growth in qualified leads. It is a leadi...
Customer Acquisition Cost
Customer Acquisition Cost (CAC) is the total cost required to acquire one new paying customer, inclu...
$9. 365 roasts. one public endpoint of pure shame.